Filing a Student Complaint concerning a PRIVATE (Non-Public) Institution
The Colorado Department of Higher Education (CDHE) is a coordinating agency, not a regulatory agency. Therefore, the CDHE has limited jurisdiction over institutions of higher education (IHEs) in the state of Colorado.
Prior to filing a complaint with the CDHE, students must follow the appeal procedures at their IHE. Each IHE has a process for addressing student complaints. Filing a complaint with the CDHE is the last resort.
- Complaints filed with the CDHE must be filed through the online student complaint form.
- In the case of private (non-public) institutions, the CDHE is authorized to investigate the following types of complaints:
- Claims of deceptive trade practice
- The CDHE does not have authority to resolve complaints between an individual and a private (non-public) institution including but not limited to:
- Academic freedom
- Admission decisions
- Curriculum content
- IHE's Student Code of Conduct
- Issues of discrimination
- Quality of teaching
- Religious freedom
- Transcript holds
- Tutition and fees
- Pursuant to §23-2-104 (2)(a), C.R.S., If a former student files a complaint, he or she must do so within two years after discontinuing enrollment at the institution. The CDHE is unable to initiate an investigation of a complaint if outside of the two years.
Have you filed a complaint with your institution?
If not, please review your student handbook or catalog; contact your advisor; or contact the Student Services department on your campus to find out how to pursue filing a complaint at your institution.
If so, CLICK HERE.